Privacy Policy

Last updated: January 4, 2026

BigShot (“we”, “us”, “our”) is operated by OneThree Ltd, New Zealand. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.bigshot.co.nz. By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

When you visit our website or make a purchase, we may collect the following information: name, email address, phone number, billing and shipping address, payment information (processed securely by third-party providers), order and transaction details, communications with us (such as customer support enquiries), and device and usage information such as IP address, browser type, and cookies. We do not collect or store full payment card details

How We Use Your Information

We use your personal information to process and fulfil orders, provide customer support, communicate with you about your purchase, arrange shipping and delivery, improve our website and services, send marketing emails (only if you opt in), and comply with legal and regulatory obligations.

Payments

All payments are handled securely through trusted third-party payment providers such as Shopify Payments and PayPal. We do not have access to your full payment details.

Sharing Your Information

We only share your information where necessary, including with Shopify (our ecommerce platform), payment processors, shipping and fulfilment providers, service providers that help operate our website, and authorities where required by law. We do not sell your personal information.

Cookies

We use cookies and similar technologies to improve website functionality and user experience. You can manage or disable cookies through your browser settings.

Marketing Communications

If you choose to receive marketing emails from us, you may unsubscribe at any time using the link in our emails or by contacting us directly.

Data Security & Retention

We take reasonable steps to protect your personal information. However, no online transmission or storage system is completely secure. We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, or enforce our policies.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access your personal information, request correction of inaccurate information, and request deletion of your personal information where applicable. To exercise these rights, contact us using the details below.

International Transfers

Your personal information may be stored or processed outside New Zealand, including through Shopify’s systems. We take reasonable steps to ensure appropriate protections are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at orders@bigshot.co.nz